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 "If
we can not fix it, no one can!"
At
ConnecTechs, our mission is to provide our customers with
state of the art technologies and creative solutions. We
want our customers to become comfortable with technologies,
make all that the
world has to offer available to them and
show them how to reap the benefits of today's technologies.
We respect our customers, and we value their concerns, we
understand the impact that system problems can cause. Thus
we respond to customers in times of need and we work to
prevent any foreseeable and unforeseeable issues.
We maintain high levels of customer satisfaction by keeping
open communication channels with our customers whether it be
face to face, e-mail, voice mail or a phone call, and
encouraging feedback whether negative or positive. We make
ourselves reachable, approachable, and speak in easy to
understand English, not technical mumble jumble.
ConnecTechs
has two divisions. The
first division is IT Staffing – Network Support with a
personal touch and the second is the PC Deployment \ IT
Installations.
IT Staffing – Network
Support Division (Virtual
IT Department)
ConnecTechs has refined a process which
yields a blanket of
network support for organizations by utilizing a multi
tiered approach to provide comprehensive support coverage. We
use a combination of multiple technicians with varying skill
sets, onsite and offsite technicians, and a central database
to maximize coverage while minimizing cost.
PC
Deployment -
IT
Installations Division
University of Pennsylvania Health System (UPHS)
Deployment Solutions.
We
create images, image PC, deploy PCs, install software, asset
removal, office moves , and IT installations such as cabling,
wireless installs, router installs, POS, etc.. For
the past three years we have performed countless deployment
projects for UPHS as their premier IT sub-contracting
company.
Serving - Regions:
Philadelphia
New Jersey
Delaware (Wilmington)
Serving - Clients:
Hospitals
Colleges
Commercial businesses
Non-profits
Click here for partial list of
clients.
About Us
ConnecTechs was established in 2001. It was the "Birth child"
of a network engineer who was frustrated by
the  lack
of expertise and unwillingness to help usually found in
other computer professionals. On that basis, the premise was
to treat customers with respect, and solve computer problems
quickly and effectively.
Our mottos are “If we can not fix
it, no one can!" and "Network integration
the way it ought to be" the customer is always right, we take our work
and your work seriously, we understand the impact that a
downed computer can have on a business and we work
diligently to resolve and prevent it from happening.
ConnecTechs is a network service and sales company
specializing in cost effective creative IT solutions.
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